Residential Specialist DV Shelter Rose, Manhattan
Residential Specialists are engaged in maintaining a safe, secure and orderly environment in Safe Horizon’s residential facilities. Day to day, Residential Specialists is the primary contact for resident’s questions and concerns.
- Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
- Interact with clients to facilitate their transition to the shelter;
- Advise clients of available resources;
- Maintains a safe and secure facility;
- Responds to requests and inquiries from residents;
- Understands and follows emergency procedures, including fire procedures;
- Sorts and organizes donations of food, clothing, etc;
- Conducts room checks as needed;
- Supervises residents’ daily communal tasks to ensure facility stays clean;
- Distributes household supplies;
- Keeps activity logs;
- Answers phones and acts as a receptionist for the facility;
- Assists with bed utilization by helping with apartment preparation; and
- Performs other related duties as assigned.
- Safe Horizon staff
High School Diploma/GED and two years experience working in residential facilities or relevant experience.
Computer skills a plus,
Excellent verbal communications skills are required. Basic computer skills are preferred. Strong customer service skills are a plus.
Must have or willing to obtain CPR certification, security guard license and F80
· Required to work overtime as needed , including holidays and during clement weather
· Paid mandatory trainings that occur in off-site locations and outside of the regular work schedule.
· Must obtain Hepatitis B vaccine or formally decline vaccination. Vaccination record from previous employer is acceptable.
· Attending Staff meetings and trainings as requested;
· Attend mandatory trainings that may occur outside shift hours and shelter location;
If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply
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